1. Introduction
CoreCraft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and other contact information you provide when contacting us or requesting our services.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
3. Analytics and Tracking
We use Delnie Analytics to collect and analyze information about how visitors use our website. Delnie Analytics collects:
- Pages visited and time spent on each page
- Referring websites and search terms
- Browser type, device type, and operating system
- General geographic location (country/city level)
- User interactions and navigation patterns
This information helps us understand how our website is being used and improve the user experience. Delnie Analytics respects Do Not Track (DNT) browser settings. The data collected is used solely for analytics purposes and is not shared with third parties for advertising.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process your requests for our renovation services
- Improve our website and services
- Analyze website usage and trends
- Send you marketing communications (with your consent)
5. Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Enable Do Not Track in your browser to opt-out of analytics tracking
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: mathews@corecraft.com.au
- Phone: +61 405 080 100
- Address: Vermont South, Victoria, 3133